Returns & Exchanges
At Loose Leaf Tea Market, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, we offer returns or exchanges on unopened tea and accessories within 30 days of delivery.
Contact Support
Email our customer care team with your order number and the reason for the return to receive a Return Authorization.
Package Securely
Ensure the tea is in its original, unopened packaging and place it in a sturdy shipping box to prevent damage during transit.
Ship Item
Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center.
Receive Refund
Once our team inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing